Question 1

What is hydro jetting for drain cleaning?

Accepted Answer

Hydro jetting is a professional drain cleaning method that uses high-pressure water (typically 3,000-4,000 PSI) to completely clear stubborn clogs, grease buildup, tree roots, and mineral deposits from drain and sewer lines. Unlike snaking, hydro jetting cleans the entire pipe interior, restoring full flow capacity and preventing future clogs.

Question 2

What plumbing services do you offer in Charlotte?

Accepted Answer

ArtFix Plumbing offers comprehensive services including emergency repairs, professional leak detection with thermal imaging, water heater installation and repair (tank and tankless), drain cleaning and hydro jetting, sewer line repair and replacement, pipe repair and whole-house repiping, bathroom and kitchen plumbing, and commercial plumbing throughout Charlotte.

Question 3

Do you provide 24/7 emergency plumbing?

Accepted Answer

Yes, ArtFix Plumbing provides 24/7 emergency plumbing services for urgent issues including burst pipes, active water leaks, flooding, sewage backups, and water heater failures. Our licensed plumbers respond within 30-45 minutes. Call 980-405-4186 anytime for immediate assistance, including nights, weekends, and holidays.

Question 4

Are you licensed and insured?

Accepted Answer

Yes, ArtFix Plumbing is fully licensed and insured to work in both North Carolina and South Carolina. We maintain comprehensive liability insurance and workers compensation coverage. Our licensed plumbers follow all local building codes and industry best practices, ensuring quality workmanship and customer protection.

Question 5

How much do plumbing services cost?

Accepted Answer

ArtFix Plumbing provides upfront, transparent pricing before any work begins. We offer free estimates for most jobs, and our service call fee is waived when you proceed with repairs. Pricing varies based on the specific service needed. Call 980-405-4186 for a personalized quote with no hidden fees.

Question 6

What causes water pipes to leak?

Accepted Answer

Water pipes leak due to several common causes: corrosion and age deterioration, high water pressure stressing joints and fittings, temperature fluctuations causing expansion and contraction, tree root intrusion into underground lines, faulty installation or connections, and mineral buildup weakening pipe walls. Charlotte homes built before 1990 often have aging pipes prone to leaks.

Question 7

Do you offer a warranty on your plumbing work?

Accepted Answer

Yes, ArtFix Plumbing stands behind our work with comprehensive warranties. We provide a 1-year labor warranty on all repairs and installations. New water heaters include manufacturer warranties plus our installation guarantee. Parts and fixtures come with their own manufacturer warranties. We document all work and provide warranty paperwork for your records.

Professional Plumbing Services in Charlotte, NC

Our Service Process

All of Our Services

Areas We Serve

Waxhaw Plumbing Services

Monroe Plumbing Services

Gastonia Plumbing Services

Belmont & Mount Holly Plumbing Services

Why Charlotte Trusts ArtFix Plumbing

6+ Years Experience

Licensed in NC & SC

Fully Insured

30-45 min Response

Frequently Asked Questions