Question 1

What is professional leak detection?

Accepted Answer

Professional leak detection is a specialized plumbing service that uses thermal imaging cameras, acoustic listening devices, and pressure testing to locate hidden water leaks in walls, floors, and underground pipes without destructive exploration. This technology finds leaks accurately, minimizing property damage and repair costs while preventing water waste and mold growth.

Question 2

What areas do you serve in Charlotte and surrounding cities?

Accepted Answer

ArtFix Plumbing serves the entire Charlotte Metro area including Charlotte, Fort Mill, Rock Hill, Ballantyne, Myers Park, SouthPark, Matthews, Indian Land, Huntersville, Cornelius, and Lake Norman. We are licensed to work in both North Carolina and South Carolina, serving customers within a 20-mile radius of Charlotte with fast response times.

Question 3

Do you offer 24/7 emergency plumbing services?

Accepted Answer

Yes, ArtFix Plumbing provides 24/7 emergency plumbing services for urgent issues including burst pipes, major water leaks, flooding, sewage backups, and water heater failures. Our licensed emergency plumbers are on call every night, weekend, and holiday. Call 980-405-4186 for immediate assistance with a typical 30-45 minute response time.

Question 4

How much do your plumbing services cost?

Accepted Answer

ArtFix Plumbing provides upfront, transparent pricing before any work begins. We offer free estimates for most jobs, and our service call fee is waived when you proceed with repairs. Pricing varies based on the service needed. We accept cash, credit cards, checks, Zelle, and Venmo. Call 980-405-4186 for a personalized quote.

Question 5

Are you licensed and insured?

Accepted Answer

Yes, ArtFix Plumbing is fully licensed and insured to work in both North Carolina and South Carolina. We maintain comprehensive liability insurance and workers compensation coverage to protect our customers and their property. Our licensed plumbers follow all local building codes and industry best practices for every job.

Question 6

What types of plumbing services do you offer?

Accepted Answer

We offer comprehensive plumbing services including emergency repairs, professional leak detection, water heater installation and repair, drain cleaning and hydro jetting, sewer line repair and replacement, pipe repair and whole-house repiping, bathroom and kitchen plumbing, faucet and toilet installation, and commercial plumbing services for businesses.

Question 7

How fast can you respond to a plumbing emergency?

Accepted Answer

ArtFix Plumbing typically responds to plumbing emergencies within 30-45 minutes throughout the Charlotte Metro area. Our 24/7 emergency service means licensed plumbers are always on call for urgent issues like burst pipes, active water leaks, sewage backups, and no-hot-water situations. Same-day service is available for non-emergencies.

Your TrustedCharlotte PlumberSimple • Fast • Fair

Get Your Free Quote

Need a Plumber Now?

Our Specialized Services

Drain Cleaning

Emergency Plumbing

Kitchen & Bathroom Plumbing

Pipe Repair & Repiping

Sewer Line Repair

Toilet Installation & Repair

Trusted by Your Neighbors

Why Charlotte Trusts ArtFix Plumbing

6+ Years Experience

Licensed in NC & SC

Fully Insured

30-45 min Response

Frequently Asked Questions